Business Process Automation

In short As a business process automation agency, we wire multi-step processes together across your tools: when X happens, Y runs and Z gets notified. We build it on n8n, Make or custom code, whichever your team can actually keep running once we're gone.

How we workWe start by mapping the process as it actually runs day to day, since that rarely matches what the manual describes. Then we choose the tool based on what your team can realistically maintain once we're gone. We handle error states too: what happens when a service goes down, and how you'll know a step didn't run.

What you getA live automation connecting the tools you already use, with an alert whenever a step fails. We hand it over with full documentation, running on your own account, so you're never locked into us.

In short Approvals, onboarding, document flows and handovers are what a business process automation agency handles first: we map them honestly, and the map alone usually tells you something. Then we automate the steps that don't need judgment and keep a person in the ones that do.

How we workWe map who requests what, where it gets retyped, and where it just sits waiting. Then we split the steps into ones that need human judgment and ones that don't, and automate only the second group. We add deadline tracking and cover for absences, so the whole process doesn't depend on one person being at their desk.

What you getA process map on a single page, plus a live approval flow, document routing or onboarding process, complete with deadlines, alerts and cover for absences. You also get a status overview, so nobody has to send an email asking where things stand.

In short Leads get logged, deals get updated, follow-ups get scheduled, all on their own. Your sales team spends its time selling instead of doing data entry, and the pipeline finally shows what's actually happening.

How we workWe set your deal stages to match how you actually sell instead of the tool's default template. We connect your lead sources, web, email and phone, so every lead lands in the system with its origin attached, and add automatic follow-up tasks. We also connect your calendar, quotes and invoicing, so the same data never gets typed in three times.

What you getA CRM filled with real data, stages that match how you actually sell, automatic tasks and a visible source for every lead. If you haven't picked a CRM yet, you also get a comparison of options, including per-user pricing and where the cost climbs as your team grows.

In short Campaign flows, lead scoring, segment syncing and reports, all running on schedule, so marketing keeps working every day even when the marketing person is on holiday.

How we workWe set up automated campaigns, behavior-based segmentation and contact handoff between tools, with a rule that stops one person getting three different messages on the same day. We sync data between your store, email tool, ad accounts and CRM. Consent and opt-outs are handled properly, since a fine costs a lot more than the whole automation.

What you getA running marketing automation with segmentation, synced audiences and frequency capping, plus reports that build themselves. It comes with a map showing exactly what data flows where, handy the next time a consent check comes up.

In short The small things nobody minds until they add up: renaming and sorting files, moving data between sheets, generating documents, sending reminders in bulk. Individually none is worth solving; together they take an afternoon a week. Automation pays for itself fastest here.

How we workWe start by measuring how much time these small tasks actually take. We pick the ones with the fastest payback and start there, because a quick win makes the strongest case for continuing. We keep the solution simple and readable, so your team can edit it later without needing us.

What you getSmall tasks running on their own: renaming and sorting files, moving data between spreadsheets, generating documents, sending bulk reminders. You also get the time measured before and after, so you can see exactly what it saved.

In short Reports that put themselves together: data pulled from every system, formatted, delivered Monday at 8 a.m. Nobody spends Friday afternoon building spreadsheets again.

How we workWe define every number once, and write that definition down. Then we pull data from every system, format it consistently and set up delivery. We handle source outages too, so a report never lands with a silent zero that someone mistakes for a drop in sales.

What you getA report that builds itself and lands by email, in a shared file, or on the office screen, whenever you choose. You also get a written definition of every number, and an alert if a source fails to deliver.