User testing
Real people do real tasks and you see where they stop.
In short We watch real people attempt real tasks in your product, in person or remote. Five users typically expose 80% of the problems, and nothing ends a design debate faster than a video of someone stuck.
How we workWe prepare tasks that answer a specific question, recruit participants who match your customers and run the tests in person or remotely with screen recording. During the session we stay out of it and let people get as far as they get on their own. Findings are then counted by how many people got stuck on each problem.
What you getEdited clips of the specific sticking points, plus a list of findings with a proposed fix for each one. You also get the test script and the full session recordings, so you can revisit any detail later.
What's included
- Real tasks, watched as they happen
- Short clips of the problems
- Findings ranked by frequency
- In person or online



